We never lose sight of our accountability to funders, supporters, volunteers and donors to deliver the best possible value for belief and investment in our work. Measuring the impact of our services and their contribution to community outcomes is why we methodically plan and evaluate our services and programs. Measuring our return on investment, socially and financially, provides benchmarks and standards that lead to continuous improvement in the quantity and quality of our contribution to community health. Our accountability extends to ensuring that we provide an empowered and energetic workplace that encourages personal and professional development.
Now more than ever, we are accountable to our clients and to their rights of access, equity and respect, and to expect the highest quality of service possible.